How a healthcare manufacturer turned an issue into a competitive advantage in Europe?
Discover how a Healthcare Manufacturer managed to turn a painful situation at one production site into a global competitive advantage.
Our client is a Healthcare Manufacturer with production sites located in Europe and worldwide sales. They had been facing a recurring issue of inventory discrepancies on one French site with a significant negative impact on performance.
The goal set by the Executive Management was to identify the root cause and fix the problem. From an operational point of view, the objective was to assess the physical flow on the Supply Chain and then ensure consistency between the physical flow and the flow in the ERP at an industrial site.
What approach was adopted?
- Set up of a task force with COO and CIO
- Onboarding of the Plant Director
- Kanban
- Audit to evaluate the effectiveness of the supply chain processes – site, suppliers, …-, interviews,
- Diagnostic assistance based upon stocks, bills of materials, …
- Proposal of scenarios and action plan :
- Recommendations for process and IT optimizations with timelines
- Financial evaluation and risks/benefits analysis
What are the short/mid/long-term benefits?
Following the audit, the Executive Management decided to re-implement the ERP across all production sites to sustain the investments. The preparation for the redeployment on the pilot site, carried out as part of another mission before the integrator’s intervention, was crucial in quickly achieving the objectives: review of existing documentation, optimization of Supply/Manufacturing processes and sanity check of data inventory systems.
The impact is visible on several levels:
- Operational with a significant productivity improvment coming from both
- Optimized stock levels and
- Shortened delivery leadtimes
- Financial
- Increased production volumes and
- Improved margins
- Human
- Improved employee engagement and
- Enhanced collaboration between production teams.
- Operational with a significant productivity improvment coming from both
Transition | Transformation | Operations | Delivery
Governance | Expertise | Architecture | Audit